Last updated: July 6, 2026
This Privacy Policy explains how NeuroCare VA ("we," "us," "our") collects, uses, and protects information gathered through our website, and how we handle information in the course of providing virtual assistant, AI scribing, medical billing, credentialing, website development, and social media management services to healthcare providers ("clients").
When you use our contact or careers forms, we collect the information you submit directly, such as your name, email address, phone number, practice type, and message content. We also collect standard technical data such as browser type, device type, and pages visited, typically through cookies and analytics tools described in our Cookie Policy.
This website does not collect, store, or process Protected Health Information (PHI) from patients. Any patient data handled through our services (virtual assistant, billing, scribing, etc.) is governed separately by a signed Business Associate Agreement (BAA) with each client, in accordance with HIPAA.
We use the information collected to respond to inquiries, schedule consultations, evaluate job applications, improve our website, and communicate updates about our services. We do not sell visitor information to third parties.
We may share information with service providers who help us operate our website (such as hosting or email delivery providers), or with our collaborating agency, Forge Associates, when a client has engaged us for website development, graphic design, or digital marketing services. We do not share information for third-party advertising purposes.
We use reasonable administrative, technical, and physical safeguards to protect information submitted through our website and systems used in delivering client services, including secure, access-controlled platforms and signed confidentiality and Business Associate Agreements with our team.
You may decline non-essential cookies through the cookie banner on this site. You may request that we delete personal information you've submitted through our forms by contacting us at the email below.
Our website and services are intended for healthcare providers and business contacts and are not directed at children. We do not knowingly collect information from children under 13.
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
Questions about this policy can be sent to hello@neurocareva.com.